Refund Policy

We have a 14-days return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it.
To return any item, you can contact us at dawenha@gmail.com.

If your return is accepted, we’ll send you instructions on how to send back your package.
You can always contact us for any return questions at dawenha@gmail.com/info@dawenha.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is 
defective, damaged, or if you receive the wrong item, so that we can evaluate the issue 
and make it right.

non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original

payment method.

Please note that it may take some time for your bank or credit card company to process and post the refund.